Business Process Outsourcing

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Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms. BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact centre services.

Today’s market calls for a different kind of business process outsourcing provider. One that takes into account your company’s unique identity and position in the market. One that can deliver sustainable competitive advantage through process innovation.
Lotus Computech offers several outsourcing options through a combination of process consulting, technology and solution for first time outsourcers. We offer Platform based solutions in Source to Pay and Account Payable giving customers the flexibility of hosted and transactional based pricing models.

 

 
 
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